Process Refund

Enter the details to process the refund.

Refund Policy:

Refunds must be approved by the merchant.
The amount refunded cannot exceed the amount originally collected.
Only payments with the status of COMPLETED can be refunded.
Partial or full refunds are possible for payment card transactions; only full refunds are allowed for mobile payments.
Refunds will be issued in the currency of the original payment.
Only one refund is possible per payment transaction.

Order Tracking ID

Refund Amount Enter the amount that should be refunded.

Username Identity of the user who has initiated the refund.

Remarks Provide a brief description of the reason for the refund.